Live Call Answering & Virtual Receptionist Service
Stop Losing Customers to Voicemail
Small businesses lose an average of $3,200 per month in revenue from unanswered calls. Stop losing customers to voicemail — let our US-based virtual receptionists answer every call, 24/7.
Get Your Custom Quote
Takes 60 seconds. No commitment required.
24/7 Answering Service
•
U.S. Based Team
•
Trusted for 75+ Years
•
24/7 Answering Service • U.S. Based Team • Trusted for 75+ Years •
Trusted by growing home services, healthcare, legal, and small businesses
Meet Your New Competitive Advantage
Professional, US-based virtual receptionists who become part of your team
-
![]()
Never Miss a Lead Again
Our team answers every call within 3 rings, 24 hours a day, 365 days a year. No more lost revenue from missed opportunities or after-hours inquiries.
-
![]()
Scale Without the Overhead
Get enterprise-level phone coverage without the cost of hiring, training, or managing staff. Pay only for the minutes you use — no salaries, no benefits, no drama.
-
![]()
Focus on What Matters
Reclaim your time for high-value activities. We handle routine calls, appointment scheduling, and customer inquiries while you focus on growing your business.
Choose Your Plan
ESSENTIAL
$50.00
a month
+$1.54 per minute
Calls Covered 24/7/365
Receive Messages by text or email
Local Area Phone Number
100% of calls recorded
Popular
ENTERPRISE
$100.00
a month
+$1.54 per minute
Calls Covered 24/7/365
Receive Messages by text or email
Local Area Phone Number
100% of calls recorded
Daily/Weekly/Monthly Reporting
Real Time Account Access Portal
Custom Call Routing for all users
Confirmed Delivery Reports
Unlimited call transfers
Response to online leads
Basic Appointment Scheduling
Customized Reporting
Dedicated Account Manager
Web Chat Monitoring (+set up fee)
Advanced Appointment setting with personal reminders
More Robust call tracking
Integration with software** (scope required)
One process, multiple locations
Customized training creation (scope required)
ENHANCED
$80.00
a month
+$1.54 per minute
Calls Covered 24/7/365
Receive Messages by text or email
Local Area Phone Number
100% of calls recorded
Daily/Weekly/Monthly Reporting
Real Time Account Access Portal
Custom Call Routing for all users
Confirmed Delivery Reports
Unlimited call transfers
Response to online leads
Basic Appointment Scheduling
Customized Reporting
Why Companies Love Brightbell
Melody Davis
Marketing Manager
“Brightbell offers white glove service like no other company I’ve ever worked with before! We hired them the day before we went on national news to handle our customer service and without them, we would have never gotten our business off the ground. They helped us set up a full-service customer service arm. Professional to the core. Truly white glove service like none other!”
Kathy Woods
Manager
“We have been using Brightbell for more than a decade. They work flawlessly and have great customer service, for our customers and us.”
Your Business May Be Losing Opportunities Right Now
67% Never Call Back
When customers reach your voicemail, two-thirds will simply call your competitor instead. That's revenue you'll never recover.
First Impression = Everything
In the digital age, the phone remains your most powerful trust-builder. An unanswered call screams "unprofessional" to potential customers.
You Can't Do It All
Every minute you spend answering routine calls is time stolen from growing your business. You need to work ON your business, not IN it.